"Quality means a lot," explains Qu Yang in this case study that illustrates how ETI and ILO training is helping Chinese workers and management improve relations and their company's bottom line.

Social insurance presents one of the biggest challenges for stakeholders in Chinese supply chains seeking to implement ethical trading standards.

Outdoor sportswear company and ETI member, Regatta, has encouraged one of its Chinese supplier to initiate a worker motivation scheme as part of its commitment to ETI/ILO SCORE business management training.

Increasingly, companies are looking at technology, hotlines and mobile applications as a way to understand workers’ needs, and in some cases to use as grievance mechanisms.

Long Shine sports factory, undertook a joint ETI/ILO training initiative that aims to make production more profitable for both factory and workers.

A supplier company in China on positive effects of the ILO SCORE programme.